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’Οur vision is to create a better world at Sea’. Our mission is to provide 7 day life-enriching adventures at sea. We always strive to offer our best services to our guests and therefore we are always looking for well qualified employees to join our teams on board and ashore. Please apply using the form below!

Marketing Assistant

POSITION: MARKETING ASSISTANT
REPORTING TO: MARKETING COORDINATOR/PR & COMMUNICATIONS DIRECTOR
LOCATION: Athens, Greece Headquarters

Variety Cruises is a family-owned small ship cruise company founded in 1949. We are a 360° vertically integrated organisation creating, operating, distributing, and delivering our signature 7-day life enriching experiences at sea, in over 13 destinations across 5 continents. Our Family at Sea is passionate about our mantra focused on providing authentic, sustainable, life-enriching small ship adventures delivering on our vision to create A Better World At Sea.

DUTIES & ACCOUNTABILITIES

  •  Collaborate with Marketing Team in preparing the annual Marketing Plan and in establishing, developing, and executing short-term and long-term strategic growth plans.
  • Assists in preparing marketing materials: brochures, presentations, etc
  • Assists in updating the company’s website, blog and social media profiles, including running regular social promotions and campaigns, online surveys, and track their success (e.g. Facebook competitions)
  • Assists the PR & Communication department in creating business partnerships with journalists, photographers/videographers
  • Customer Service: Guest Satisfaction Surveys analysis, proactive e-mail communication with past passengers, increase online reviews collection
  • Brainstorm new and creative growth strategies. Stay up to date with digital marketing trends and potential new channels and strategies to keep us ahead

QUALIFICATIONS

  • Bachelor Degree in Marketing / Business Studies
  • Excellent knowledge of the English language written and verbal. Any other language is a plus
  • Computer software literacy
  • Basic Photoshop skills are highly preferred
  • At least 2-year experience in Marketing

COMPETENCIES, SKILLS & ATTRIBUTES

  • Communicative Personality, team player
  • Creativity, excellent writing skills
  • Strong analytical and time-management skills
  • Flexibility, ability to multitask, detail-orientated

WHAT WE OFFER

  • Friendly and positive working environment with a youthful energy
  • Continuous training and professional development.
  • Free participation on an annual cruise (including an extra week of paid leave)
  • Medical insurance plan
Job apply

Reservations Executive

POSITION: RESERVATIONS EXECUTIVE
REPORTING TO: RESERVATIONS MANAGER
LOCATION: Athens, Greece Headquarters

Variety Cruises is a family-owned small ship cruise company founded in 1949. We are a 360° vertically integrated organisation creating, operating, distributing, and delivering our signature 7-day life enriching experiences at sea, in over 13 destinations across 5 continents. Our Family at Sea is passionate about our mantra focused on providing authentic, sustainable, life-enriching small ship adventures delivering on our vision to create A Better World At Sea.

DUTIES & ACCOUNTABILITIES

  • Checking the availability of the cabins
  • Making reservations for worldwide markets
  • Handling direct customers throughout the booking journey from booking request to embarkation and thank you letter post-cruise: assisting and advising passengers, processing payments, charging credit cards, payment accounting report, answering any questions passengers might have, meeting passengers at the time of boarding, add bookings, issue invoices)
  • Handling passengers with outstanding bills which need to be settled (onboard expenses – cooperation with Accounts department on credit card payments that weren’t processed on board
  • Arranging pre-post transfers or hotels if requested

QUALIFICATIONS

  • Bachelor’s degree in Tourism / Business Studies
  • Excellent knowledge of the English language written and verbal. Any other language is a plus
  • Computer software literacy
  • Experience in Tourism would be an asset

COMPETENCIES, SKILLS & ATTRIBUTES

  • Ability to handle multiple tasks simultaneously
  • Attention to detail
  • Team player, passionate for customer satisfaction
  • Effective time management
  • Excellent communication skills

WHAT WE OFFER

  • Friendly and positive working environment with a youthful energy
  • Continuous training and professional development.
  • Free participation on an annual cruise (including an extra week of paid leave)
  • Medical insurance plan
Job apply

Port Captain

POSITION: PORT CAPTAIN
REPORTING TO: CHIEF MARINE OFFICER
LOCATION: Athens, Greece Headquarters

Variety Cruises is a 360 vertically integrated small ship operator creating, operating, distributing, and delivering unforgettable experiences for our customers. VC operates in 13 destinations, including Greece, the Adriatic, Tahiti & the Seychelles.

DUTIES & ACCOUNTABILITIES

Assisting the Operation Manager in his duties.
• Maintaining nautical standards onboard vessels and implementing suitable controls by adopting improved navigation practices, equipment, training and procedures.
• Supervising and monitoring all aspects of assigned vessel operation including navigation, cargo/ballast handling, safety and environmental protection aspects, etc. to ensure that these are carried out in compliance with the Company’s requirements and maritime rules, regulations and Industry Standards for a flawless, efficient, competitive and customer focused operation.
• The effective implementation of preventive maintenance of the vessel’s hull, deck equipment, etc, as described in the PMS and set by the Class/Flag State requirements.
• The timely correction/rectification of any outstanding items related to the SMS.
• Inspecting managed vessels in port and en-route and providing specific instructions to the Officers for issues pertaining to the SMS.
• Making recommendations for rectification of deficiencies or improvements to the existing situation.
• Monitoring of the Flag State and PSC requirements and following-up of third party inspections’ results.
• Checking the passage plans of the vessels.
• Tracking and analysing shipboard navigational audit reports and addressing the findings to the Operations Manager.
• Close monitoring/assessing of embarkation/disembarkation procedures, as well as the embarkation supplies plan.
• Matters related to approval from authorities, safe navigation, etc.
• Monitoring the inventories of mooring equipment, safety equipment, life saving, fire fighting equipment and portable instruments.
• Attending third party inspections.
• The promotion of the SMS Policy and culture on board vessels.
• Demonstrating his commitment to safety and environmental excellence, by his behaviour.
• Ensuring that navigation and work related to safety onboard are carried out according to the SMS.
• Ensuring that the working conditions onboard are safe.
• Motivating vessels’ personnel for continuous improvement and encourage enhancement of performance.
• Performing internal audits.
• Assisting in the investigation and analysis of accidents, incidents and serious near misses.
• Reviewing all reports of non-conformities, incidents or near misses received by the vessels assigned to him and following-up the implementation and verification of corrective/preventive actions process inclusive their effectiveness.
• Suggesting to the DPA possible improvements/modifications of the SMS.
• Participating in the Management Review Meetings, as delegated by the Chief Marine Officer.
• Participating in the Emergency Response Team, as delegated by the Chief Marine Officer.
• Keeping abreast with the Statutory and Class regulations and standards.
• Conducting inspections in accordance with the SMS requirements.
• Monitoring assigned vessels’ condition.
• Inspecting assigned vessels, monitoring their condition and preparing condition/attendance reports, including any comments on cargo operation, crew performance, etc.
• Issuing maintenance instructions (job orders) following vessels’ inspections.
• Following-up all reports of assigned vessels’ condition and performance.
• Assisting the shipboard personnel to eliminate problems and/or malfunctions.
• Developing efficient repair methods and evaluating/selecting, in cooperation with the Technical department, quality sub-contractors.
• Attending repairs and Dry Dockings, as deemed necessary.
• Attending and sailing with vessels to solve operational problems aboard, as deemed necessary.
• Planning vessels’ equipment maintenance as allowed by the vessel’s itinerary and schedule and in accordance with the SMS procedures.
• Monitoring and processing the Planned Maintenance System for life saving appliances and fire fighting equipment.
• Attending delivery of new acquisitions.
• The seafarers level of onboard training and the monitoring and execution of scheduled drills.
• Monitoring and evaluating the performance of the seagoing personnel and reporting accordingly to the Crew Manager.
• Familiarising new shore staff and providing in-house training to the Masters, Chief Engineers and Officers with the requirements of the SMS.
• Participating in the briefing and de-briefing of Masters, Chief Engineers, etc. before and after appointment, as per the SMS relevant procedure.
• Identifying the need for crew training.
• Conducting on board training.

QUALIFICATIONS

• Degree in Shipping or Master’s License
• Postgraduate Degree will be considered as an asset
• Excellent Knowledge of English language written and verbal
• Ability to use computer software
• Experience in Flag and Port state inspections

COMPETENCIES, SKILLS & ATTRIBUTES

• Prioritization
• Multi-tasking
• Integrity, Hard working
• Team player
• Attention to Detail

Job apply

Marketing manager

POSITION: MARKETING MANAGER
REPORTING TO: CHIEF COMMERCIAL OFFICER
LOCATION: Athens, Greece Headquarters

Variety Cruises is a 360 vertically integrated small ship operator creating, operating, distributing, and delivering unforgettable experiences for our customers. VC operates in 13 destinations, including Greece, the Adriatic, Tahiti & the Seychelles.

DUTIES & ACCOUNTABILITIES

  • Develop and implement a cohesive marketing plan to increase brand awareness, strengthen company’s market position, launch the company’s Rebrand in 2022, and design and lead all marketing activities and strategy short-term and long-term
  • Manage marketing budget, set KPIs and goals, and drive the implementation of marketing campaigns that meet business objectives and drive leads
  • Grow the company’s organic traffic, apply best practices along the customer’s journey and achieve better ROI and conversion rates
  • Work closely with Chief Commercial Officer and the Sales department to align sales and marketing strategies
  • Work closely with CSR Officer in developing and promoting the company’s Corporate Social Responsibility strategy and Variety Cares Foundation projects
  • Overseeing the setting and implementation of loyalty marketing plan through various marketing channels and new partnerships/synergies. Coordinate promotional activities utilizing digital and non-digital channels in order to maximize customer engagement, retention and ROI for the company.
  • Customer Service: Guest Satisfaction Surveys analysis and online reviews management
  • Brainstorm new and creative growth strategies. Stay up-to-date with digital marketing trends and potential new channels and strategies to keep us ahead!
  • Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
  • Direct and support PR Team and activities
  • Drive Affiliate and Partnerships programs
  • Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
  • Liaise and share campaign insights with our entire Commercial department and Executive teams in our offices in Athens, London and New York

QUALIFICATIONS

  • Bachelor Degree in Marketing / Business Studies / Hospitality Management
  • Postgraduate Degree preferred
  • Excellent knowledge of the English language written and oral
  • Previous working experience as a Marketing Manager

COMPETENCIES, SKILLS & ATTRIBUTES

  • Strategic Thinking
  • Initiatives
  • Project Management
  • Creativity
  • Communication
Job apply

Crew operator

POSITION: CREW OPERATOR
REPORTING TO: PEOPLE & CREW MANAGER
LOCATION: Athens, Greece Headquarters

Variety Cruises is a 360 vertically integrated small ship operator creating, operating, distributing, and delivering unforgettable experiences for our customers. VC operates in 13 destinations, including Greece, the Adriatic, Tahiti & the Seychelles.

DUTIES & ACCOUNTABILITIES

  • Keeping personnel files/ Crew Rotation Plan/Ships’ Manning Guide up-to-date
  • Ticketing for seafarers/technicians/company’s representatives of Operations &Technical Department
  • Filling Seafarers’ documentation (medicals, employment forms)
  • Drafting employment Contracts
  • Check Invoices Related to Crew/Operation Expenses
  • Cooperating with Manning Agents informing about open vacancies and related requirements
  • Cooperating with Port Agents regarding arrangements for crew member’s embarkation/disembarkation
  • Arranging for the timely dispatch of all correspondence to/from ships
  • Maintain & arrange the renewal of Ship’s Certificates
  • Check Crew Members Licenses, Certificates based on STCW/SHIPS MINIMUM SAFE MANNING requirements
  • Planning Crew Changes
  • Maintain COMPANY’S/ISM forms related to seafarers

QUALIFICATIONS

  • Bachelor Degree in Shipping / Business Studies
  • Postgraduate Degree preferred
  • Excellent knowledge of the English language written and verbal
  • Ability to use modern computer software
  • 2-year experience in Crew Dept. (Shipping)

COMPETENCIES, SKILLS & ATTRIBUTES

  • Attention to detail
  • Problem Solving
  • Multi-tasking, Organizational Skills
  • Crisis Management
  • Ability to work under pressure, Time Management
Job apply

Cruise coordinator

POSITION: CRUISE COORDINATOR
REPORTING TO: HOSPITALITY MANAGER
LOCATION: Athens, Greece Headquarters

Variety Cruises is a 360 vertically integrated small ship operator creating, operating, distributing, and delivering unforgettable experiences for our customers. VC operates in 13 destinations, including Greece, the Adriatic, Tahiti & the Seychelles.

DUTIES & ACCOUNTABILITIES

  • Responsible for the wellbeing of the guests
  • To be actively involved to the overall success of the cruise experience
  • Preparation of cruise material ahead of cruise and in-depth learning of the ports visited
  • Welcoming guests and assisting in their cabin accommodation and during embarkation/disembarkation procedures
  • Presentation of our Captain and Crew during the welcoming briefing, the lifeboat drill demonstration, the life on board and ashore topics
  • Planning/Conducting and supervising every day’s detailed program
  • Information and presentation of the ports of call (soft daily lectures, power point etc)
  • Excursions (promotion, booking, supervision, invoicing) and other booking arrangements when occurring
  • Reporting daily to Hospitality Manager and forwarding detailed weekly reports and shore excursion settlements
  • Promoting company’s cruise programs and the benefits of repeater guests
  • Overall striving to deliver an excellent cruise experience

QUALIFICATIONS

  • Bachelor’s Degree in Tourism or History – Archaeology or similar
  • Excellent knowledge of the English language written and verbal
  • Additional language will be an asset (French – Spanish – German)
  • Ability to use modern computer software
  • At least 2-3 years’ experience in similar guest-oriented positions preferably at sea (river or small ship cruises) or previous experience as tour leaders on escorted multi day group land tours
  • Ability to travel

COMPETENCIES, SKILLS & ATTRIBUTES

  • Communication Skills
  • Public Speaking/ Presentation Skills
  • Team Player
  • Work Under Pressure
  • Analytical thinking
  • Problem Solving & Crisis Management skills
  • Negotiation Skills
Job apply

Reservations executive

POSITION: RESERVATIONS EXRCUTIVE
REPORTING TO: RESERVATIONS MANAGER
LOCATION: Athens, Greece Headquarters

Variety Cruises is a 360 vertically integrated small ship operator creating, operating, distributing, and delivering unforgettable experiences for our customers. VC operates in 13 destinations, including Greece, the Adriatic, Tahiti & the Seychelles.

DUTIES & ACCOUNTABILITIES

  • Checking the availability of the cabins
  • Making FIT and group reservations for EUROPEAN markets
  • Handling Direct customers throughout the booking journey from booking request to embarkation and thank you letter post-cruise: assisting and advising passengers, processing payments, charging credit cards, payment accounting report, answering any questions passengers might have, meeting passengers at the time of boarding, RESCO reports/ add bookings, issue invoices)
  • Handling passengers with outstanding bills which need to be settled (onboard expenses – cooperation with Accounts department on credit card payments that didn’t process on board)
  • Arranging pre-post transfers or hotels if requested

QUALIFICATIONS

  • Bachelor Degree in Tourism / Business Studies
  • Excellent knowledge of the English language written and verbal
  • Ability to use modern computer software
  • Experience in Tourism would be an asset

COMPETENCIES, SKILLS & ATTRIBUTES

  • Multi-tasking
  • Attention to detail
  • Team player
  • Effective time management
  • Prioritization

KPI’S

  • Response within 24 hours maximum response time
  • RESCO Glitch / Improvements prompt reporting to Chief Technology Officer
  • Passenger list timely and with accuracy
Job apply

TAKE THE CHALLENGE

    Please make sure your resume is in English and in pdf format!
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