Last updated: May 21, 2020
This privacy policy has been created to reflect our commitment to privacy and our adoption of the EU General Data Protection Regulation (GDPR). Please read through this policy carefully to understand how we will treat your data. If you have any questions about this policy, please contact us on info@varietycruises.com or telephone our Headquarters on +30 210 6919191.
Because Variety Cruises gathers certain types of information about our users, we want you to understand what information we collect about you, how we collect it, and how that information is used. You agree that your use of our Site www.varietycruises.com signifies your assent to this Privacy Policy.
This policy applies to:
- Visitors to our Site
- People who fill out forms on our Site
- People who confirm a reservation with Variety Cruises, either directly or through a third-party travel professional
- People who have requested to receive information from us and have subscribed to our newsletter
- People who have previously travelled on board a Variety Cruises ship and have automatically become members of the company’s guest loyalty program, “the Variety Club”.
This privacy policy protects your privacy by informing you about:
- Information collected
- Use of Information
- Disclosure of Data
- Opting out of Marketing and Promotions
- Variety Club Guest Loyalty program - Data Protection Declaration
- Cookies
1. Information Collected
It is not required that you register with Variety Cruises when visiting this site. Some areas require our collection of certain personal details in order to facilitate our response to your request for a service, such as the mailing of a brochure or information and booking requests via e-mail or forms. By providing personal information you are agreeing to our use, collection, and storage of the information in order that we can provide you with the services you request and to contact you about special promotions.
In connection with the different ways we may interact with you and the various services that we provide, we may collect, for website visitors and/or cruise passengers, information that you voluntarily provide to us through our email sign-ups, and through a voluntary registration process when you request a reservation; By requesting a reservation with us, you consent to the use and method of disclosure as described in this Privacy Policy.
We may collect the following information:
- Name
- Contact information such as email address and telephone number
- Demographic information such as postal address, preferences and interests
- Communication data between you and us, including e-mail communication, online chats, comments and reviews collected through surveys or posted on our channels and on social media platforms
- Identity data, including gender, data of birth and nationality
- Passport data
- Dietary requirements
- Special requirements
- Health data, including information related to allergies, disabilities and illnesses.
2. What we do with the information we gather
Variety Cruises only uses your personal information for the original purposes it was given and as described herein. Your personal information will not be sold to third parties. We use your personal information to contact you regarding matters relevant to your booking and/or for future trips promotions and repeat guest benefits.
- Internal record keeping
- We may send brochures and promotion emails about our product, special offers or other information which we think you may find interesting using the email and postal address you have provided
- You may be contacted on behalf of Variety Cruises by Reviews.co.uk to improve our product and services
- From time to time, we may also contact you for market research purposes. We may contact you by email, phone or mail.
3. Disclosure of information
We’ll never sell or otherwise transfer your contact details to any third parties. We follow the latest and strictest data protection regulations.
We will never sell your contact details with any third-party companies. However, we may disclose your information to immigration and the ship operating the cruise program you have a reservation for.
4. Unsubscribing from our database
You always have the opportunity to opt out of receiving marketing material from us, and we’ll provide regular opportunities for you to tell us this. You can opt-out at any time in the following ways:
If at any time you would like to unsubscribe from receiving future email marketing campaigns, we include a quick, one-click unsubscribe button at the bottom of each email communication.
You can contact us at any time by emailing us at info@varietycruises.com or telephone our Headquarters on + 30 210 6919191.
If you make changes or deletions to your information we will make the changes as quickly as possible, but it may take up to a week for any changes to take effect.
5. VARIETY CLUB Loyalty Program Membership
We cannot grant you membership in the program, if you do not provide us with your name, and e-mail address at the time of embarkation. As a member of this program, you accept that Variety Cruises will store your personal data and use it to manage its own database of members, as well as for its own communication purposes. Variety Cruises will not sell or pass on your personal information to third parties. However, we may give your address data to the mail-order companies who organize the mailing campaigns for our own information material. These mail-order companies are not allowed to pass on your data to any other company or person. The email address you provide for reservation processing or on board the vessel, may be used to send you information and updates pertaining to your reservation, in addition to receiving occasional company news, updates and loyalty program offers and benefits.
6. About Cookies
The Variety Cruises website, like most websites, asks for permission to place a small file on your computer’s hard drive, these are known as "cookies". These cookies help us identify which pages you have used and recognize you when you return to the site. This helps us analyze data about webpage traffic and improves our website in order to personalize and improve your website experience. We only use this information for statistical analysis purposes and then the data is removed from the system. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. This information cannot identify you as an individual and is solely used for tracking of your use of our site and the better functioning of some areas of our website. "Cookies" do not run programs and their placement on your computer does not carry any risk of viruses. Cookies can be disabled through your Internet browser settings and those settings allow you to delete cookies at any time.
